Descriptor
| Computer Selection | 1 |
| Computer Software | 1 |
| Electronic Libraries | 1 |
| Electronic Mail | 1 |
| Futures (of Society) | 1 |
| Internet | 1 |
| Library Personnel | 1 |
| Library Services | 1 |
| Policy Formation | 1 |
| User Needs (Information) | 1 |
Source
| Information Outlook | 1 |
Author
| Hulshof, Robert | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
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Hulshof, Robert – Information Outlook, 1999
Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)
Descriptors: Computer Selection, Computer Software, Electronic Libraries, Electronic Mail
