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Smith, Marcus L., Jr. – ProQuest LLC, 2016
During its infancy, the cloud computing industry was the province largely of small and medium-sized business customers. Despite their size, these companies required a professionally run, yet economical information technology (IT) operation. These customers used a total value strategy whereby they avoided paying for essential, yet underutilized,…
Descriptors: Decision Making, Administrator Attitudes, Information Technology, Computer Software