The Machine Readable Collections Reading Room of the Library of Congress is described with an emphasis on the reference assistance required and how it compares with assistance required in other areas of the Library of Congress. The interaction between users and librarians is shown to be like that of bibliographic instruction. (EAM)

Describes new methods of bibliographic instruction for the OCLC version of ERIC on CD-ROM at Lehman College of the City University of New York that were precipitated by a revision in the searching software. Librarian training is discussed and small group instruction for students is explained. (LRW)

Explores the management of CD-ROM service in Malaysian academic libraries and marketing strategies used to popularize it. Findings revealed that these libraries use a variety of marketing and promotional channels, some of which need improvement; the libraries need to strengthen their end-user education programs to suit users with different levels…

Describes the situation at the Texas A and M University Library that led to the decision to provide demonstrations of CD-ROM databases outside of the library setting. The equipment requirements, microcomputer selection, and use of large screen projectors are discussed, and guidelines are provided for organizing a transportable demonstration…

Reviews student use of electronic searching tools and the effect of software changes on user satisfaction and success. Discusses the results of two surveys of InfoTrac users before and after software changes at Northern Illinois University, and proposes three strategies systems developers can take to balance the differing needs of sophisticated…

Discussion of the distribution of government information on CD-ROM to federal depository libraries focuses on a survey of a sample of federal depositories that investigated the availability of hardware; software; staff, including staff training; reference service; and bibliographic instruction. Suggested GPO (Government Printing Office) guidelines…

Examines four areas of planning for libraries before incorporating CD-ROM reference systems: (1) hardware, including a microcomputer, CD-ROM reader, and printer; (2) databases; (3) search and retrieval software; and (4) user education. (3 references) (MES)

Describes the Intelligent Reference Information System (IRIS) at the University of Houston libraries which includes a local area network of CD-ROM databases and an expert system to recommend reference sources. Effects of IRIS on public services management, bibliographic instruction, and collection development are discussed; and network licensing,…

This study analyzed CD-ROM searches in five science and engineering databases in an academic library. Results indicated that users were usually able to obtain results and print records but that few used more sophisticated techniques to refine their searches. It was concluded that instruction in CD-ROM database searching should be a high priority.…

Discussion of electronic information access in libraries focuses on five areas that impact quality and cost: (1) hardware, including networking, graphics, and full-text capabilities; (2) software; (3) access and utilization, including Internet and instruction and training; (4) licensing, including suggestions for publishers as well as librarians;…

Describes a HyperCard-based simulation/tutorial for the Macintosh that is designed to teach users to search the Medline CD-ROM database on an IBM microcomputer. Results of a user survey are reported, and the potential of HyperCard for bibliographic instruction, including the use of the tutorial to develop transparencies, is discussed. (MES)

Presents results of an evaluation of C.D. Cat, a CD-ROM union catalog developed by the Associated College Libraries of Central Pennsylvania consortium. Outcomes are reported in the areas of bibliographic quality, user evaluation, public relations strategies, bibliographic instruction, and guidelines for continuing operations. Recommendations are…

This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…

Describes the role of libraries at Claremont Colleges (California) in implementing a CD-ROM local area network to increase use of electronic databases. Highlights include grant funding; hardware; software; user education for faculty and students; future plans; and impact of the new technology on interlibrary loan, document delivery, and reference…

Describes the automation process in a library resources center in a small rural school district. Topics discussed include long-range planning; retrospective conversion for an online catalog; library automation software vendors; finances; training; time savings; CD-ROM products; telecomputing; computer literacy skills; professional development…