The author, a digital access architect in the information systems department of the Orange County Library System in Florida, was given the challenge of creating a library mobile app around the 2009 holiday season. At that time, Sheri Chambers, digital content manager in the information systems department, and Debbie Moss, assistant director of the…

Discusses current RLIN (Research Libraries Information Network) communications technology and motivations for change. Goals, topology, hardware, software, and protocol, terminal wiring, and deployment are considered. Sidebars provide a diagram of the current RLIN communications technology and describe the integrated RLIN network. (one reference)…

Discussion of virtual reference services focuses on software that is currently available and further developments that are needed. Topics include co-browsing and collaboration capabilities; communications technology, including chat technology and voice over Internet protocol (VoIP); networked reference services; and online reference collections…

A 2-year review and assessment of major interlibrary loan issues and problems was conducted by the Wisconsin Interlibrary Loan Telecommunications Committee, which was charged with studying and making recommendations on the best use of telecommunications equipment for transmission of interlibrary loan and reference requests by libraries within the…

Describes the Kansas Interlibrary Communications Network (KICNET), a private electronic mail wide-area network (WAN) administered by the Kansas State Library that was developed to transmit interlibrary loan requests for high school, public, academic, and community college libraries. Topics discussed include software, costs for software and…

Describes the use of LINKWAY, an IBM hypermedia software product, to provide extended access to library collections and services in the Indiana State University Library Automation Network (SULAN). Implications of providing extended easy access for library services, user instruction, collection development, and resource sharing are considered.…

Three decades of applications of information technology and library automation at Ohio University are chronicled in this paper. The first major development highlighted is the founding of OCLC (the Ohio College Library Center) as a cooperative cataloging device in the 1960s. OCLC's growth is traced from when it was a small organization of two staff…

This report addresses alternative means of interconnecting or providing access to the various automated systems within the 17-member North Bay Cooperative Library System (NBC), with emphasis on providing information on the availability of materials for loan, the principal objective of the NBC Telecommunications Project, Year Two. Advantages and…