Describes a new software program called "Everywhere Access" that provides remote access to libraries' networked personal computers and that is suitable for use with the Internet. Highlights include installation; operation; security; standards issues; documentation and technical support; and potential uses and applications. (LRW)

Describes "Self-Serve Reserve", an electronic application developed at the library of Norwich University (Vermont) to handle reserve reading and be easy to use, reduce or eliminate the need for paper copies, deliver imaged documents, require modest start-up costs, and be scalable from a stand-alone workstation to network access.…

Discusses the types of services libraries need to support patrons who access the library via the Internet or e-mail. Highlights include issues in technical support; establishing policies and procedures; tools for technical support, including hardware and software; impacts of technical support on staff; and future possibilities. (LRW)

Considers causes of friction between librarians and computer support staff, including poor communications, dealing with patron discontent, management problems, difficulties in purchasing hardware and software, and difficulties with systems work. (LRW)

Describes the results of a survey of public libraries that was conducted to identify digital technology projects. Highlights include kinds of collections being digitized (primarily photographs); costs; hardware and software used; experience levels of personnel; reasons for digitizing, including providing access to fragile materials; and technology…

This article describes a computer-based technology for generating speech called text-to-speech (TTS). This software is ready for widespread use by libraries, other organizations, and individual users. It offers the affordable ability to turn just about any electronic text that is not image-based into an artificially spoken communication. The…

Describes the use of Compact Disc-Interactive (CD-I) and Commodore Dynamic Total Vision (CDTV) technology in school library media center reference services. CD-I and CDTV are compared to CD-ROM regarding hardware, editing, and software; and to videodisks regarding hardware, analog/digital, standardization, audio/video, and cost. (Contains 12…

Describes the automated access and Internet resources menu used by the reference department at Saginaw Valley State University (Michigan) library. Resources selected for the menu, including online catalogs, online databases, Internet access, and miscellaneous resources, are described. The access process, based on PROCOMM Plus software, is…

Describes one college library's experience with a gateway for dial-in access to its CD-ROM network to increase access to automated index searching for students off-campus. Hardware and software choices are discussed in terms of access, reliability, affordability, and ease of use. Installation problems are discussed, and an appendix lists product…

This theme issue presents nine articles that describe the availability of various types of computer software for use by patrons in academic, public, school, and special libraries. Topics discussed include selection and evaluation, cataloging and classification, physical access including circulation, copyright and other legal considerations,…