In information systems development, end-users have shifted in their role: from consumers of information to informants for requirements to developers of systems. This shift in the role of users has also changed how information systems are developed. Instead of systems developers creating specifications for software or end-users creating small…

Electronic performance support systems (EPSSs) are the software programs commonly used in commercial environments since the early 1990s. These software programs are generally called performance-based systems and focus on the complete job rather than providing individual development. For that reason, the usage of these systems in learning…

A methodological framework for the delivery of knowledge, performance, and learning (KPL) systems is presented. The role of the KPL system is currently taken by learning management systems or learning and content management systems, and many of these systems facilitate the technical aspects of learning objects. However, they are still rooted in…