Knowledge exchange between employees is an essential feature of recent commercial organisations on the competitive market. Based on the data gathered by various information technology (IT) systems, social links can be extracted and exploited in knowledge exchange systems of a new kind. Users of such a system ask their queries and the system…

Software quality is perhaps one of the most sought-after attributes in product development, however; this goal is unattained. Problem factors in software development and how these have affected the maintainability of the delivered software systems requires a thorough investigation. It was, therefore, very important to understand software…

Software is a critical component of systems ranging from simple consumer appliances to complex health, nuclear, and flight control systems. The development of quality, reliable, and effective software solutions requires the incorporation of effective software engineering processes and leadership. Processes, approaches, and methodologies for…

An important issue of the demographic change in the German population is the maintenance and promotion of the employability of aging workforces. However, there are hardly any suitable concepts or usable tools available to realize this goal. Possible approaches should push the individual strengths of the aging workers to the foreground and…

Reviews instructional design issues for electronic performance support systems and outlines strategies for developing an effective system for a given work setting. Discusses overall design, the information database, the advisory and instructional components, and access to applications software. (AEF)