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Web-Based Knowledge Exchange through Social Links in the Workplace
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Filipowski, Tomasz; Kazienko, Przemyslaw; Brodka, Piotr; Kajdanowicz, Tomasz – Behaviour & Information Technology, 2012
Knowledge exchange between employees is an essential feature of recent commercial organisations on the competitive market. Based on the data gathered by various information technology (IT) systems, social links can be extracted and exploited in knowledge exchange systems of a new kind. Users of such a system ask their queries and the system…
Descriptors: Expertise, Informal Education, Information Technology, Workplace Learning
Effectiveness of Software Training Using Simulations: An Exploratory Study
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McElroy, Arnold D., Jr.; Pan, Cheng-Chang – Performance Improvement Quarterly, 2009
This study was designed to explore the effectiveness in student performance and confidence of limited and full device simulators. The 30 employees from an information technology company who participated in this study were assigned to one of three groups. Each group received practice for learning a complex software procedure using traditional…
Descriptors: Computer Assisted Instruction, Information Technology, Educational Technology, Computer Simulation
The Effect of Performance Support and Training as Performance Interventions
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Nguyen, Frank; Klein, James D. – Performance Improvement Quarterly, 2008
For decades, training has been one of the most common interventions used by organizations to improve the performance of their employees and teach them new ideas and skills. But owing to the cost of developing and delivering training, organizations have adopted alternative ways to enable employee performance while reducing the cost and minimizing…
Descriptors: Taxes, Job Performance, Correlation, Performance Technology
Timing of Technology Upgrades: A Case of Enterprise Systems
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Claybaugh, Craig C. – ProQuest LLC, 2010
Technology upgrades are an inevitable part of dealing with any man-made invention utilized for productive gain. One key technology used for productive gain within a firm is enterprise software, specifically a firm's Enterprise Resource Planning (ERP) system. After the adoption of an ERP system, an organization is perpetually faced with the…
Descriptors: Computer Software, Program Effectiveness, Environmental Influences, Technological Advancement
HPT and Business Process Management
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Edgar, Robert – Performance Improvement, 2004
A relatively new feature of human performance technology (HPT) is e-training, which, while considerably more economical and time-efficient than traveling to a remote location for training, presents other challenges. Course length remains a problem, and there are professional organizations for which performance improvement is too difficult to…
Descriptors: Job Performance, Performance Technology, Educational Technology, Computer Assisted Instruction
The Use of Level Three Evaluation Data To Assess the Impact of Technology Training on Work Performance.
Okurowski, Mary Ellen; Clark, Ruth – Performance Improvement Quarterly, 2001
Discussion of information technology training focuses on an evaluative study at the Department of Defense that investigated whether new information technology training could improve job performance. Highlights include determining training effectiveness; job transfer evaluation; return on investment; use of software features; and the impact of…
Descriptors: Computer Software, Evaluation Methods, Industrial Training, Information Technology