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ERIC Number: EJ1474081
Record Type: Journal
Publication Date: 2025
Pages: 17
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1052-8008
EISSN: EISSN-2153-9987
Available Date: 0000-00-00
Creating an Immersive Business Simulation: The Virtual Reality (VR) Coffee Shop
Seth Ketron1; Kristina Schatz1; Darin Sullwold1; Aaron Sackett1; Kyle Goldschmidt1
Marketing Education Review, v35 n2 p120-136 2025
Virtual reality (VR) learning is believed to increase focus, engagement, and emotional connection. To that end, we developed an immersive business case study in VR to teach essential business concepts. This paper outlines the process we followed to develop and launch the case in the hope that other institutions can use our process as a blueprint for launching their own similar VR case simulations. In an immersive virtual space using head-mounted display (HMD) headsets, students navigate various business challenges, make cross-disciplinary decisions, and witness real-time outcomes across four increasingly complex scenarios. This immersive learning approach allows students to safely practice making challenging decisions and learn from mistakes, gaining insights into the consequences of their choices in a uniquely compelling way and developing a comprehensive understanding of various business aspects, including finance, operations, marketing, management, and social responsibility. User testing included an in-headset test to assess usability, engagement, and educational value of the VR simulation in a controlled environment. The VR case simulation was found to be more engaging than more conventional learning approaches, helped to reduce distractions to a greater extent, and offered greater tangibility around decisions and consequences.
Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: 1Opus College of Business, University of St. Thomas, St. Paul, MN, United States