Discusses the challenges, solutions, and compromises involved in creating computer-delivered training courseware for Apollo Travel Services, a company whose 50,000 agents must access a mainframe from many different computing configurations. Initial difficulties came in trying to manage random access memory and quicken response time, but the future…

Defines prototyping as an original version or model on which a completed software system for computer-based training is formed; examines the development process of a prototype; describes how prototyping can assist in facilitating communication between educational technology, software engineering, and project management; and discusses why…

Reviews projects aimed at increasing access to software in a variety of languages and cultures, particularly the European Community project EPES (European Pool of Educational Software) that involves 12 nations and 15 languages. Translation methodology is described and possible barriers, including graphics and copyright issues, are considered.…

Reports on the outcome of a seminar that addressed issues relating to the use of information technology (IT) in universities in the United Kingdom. Results of three surveys of faculty attitudes toward the use of computers in teaching are discussed, and directions for courseware development and for institutional support are suggested. (13…

Discusses the use of computer conferencing in education; addresses difficulties involved in conferencing software, including computer literacy, the communications technology, the conferencing interface, integration with other software, and limitations on access; and describes FICS (Friendly Interface to Conferencing System) that was developed at…

Describes the Hypertutor Model, a message design framework for interactive instructional systems that emphasizes learner control, presentation, practice, feedback, and learning resources. Problems with software designed for computer assisted instruction are examined; hypertutor systems are discussed; and MegaMentor, a hypertutor system at the…

Describes efforts by the Motorola Training and Education Center (MTEC) to develop and implement a model for applying the concepts of quality/continuous improvement to the design of courseware. MTEC's role as change agent is discussed; the use of an instructional systems design model is explained; and problems are identified. (LRW)

This paper discusses some of the common threads shared by three dissimilar cases of multimedia authoring: multimedia conference proceedings, multimedia courseware development, and multimedia information kiosks. The benefits and pitfalls of academic development are reviewed and points of wisdom are shared. The paper draws on the experiences from…

Investigates the limitations of the "development to delivery time ratio" in measuring multimedia courseware development productivity. Discusses problems and defines and evaluates a metrics framework for measurement; the framework is used to evaluate the weaknesses of using any metrics based on the measurement of learner time. (AEF)

Discussion of hypermedia-based instruction (HBI) focuses on the effects of cognitive style on student achievement. The development of interactive software for eighth-grade students studying computer ethics is described; gender differences are examined; problems are identified; and information-accessing frequency is discussed. (LRW)

Discusses the National Engineering Education System (NEEDS), which provides a fully networked multimedia database, electronic classrooms, and authoring studios for the development of self-paced and collaborative learning environments for engineering education. Topics addressed include program goals; activities, including curriculum, recruitment,…

Discusses problems in the use of performance support systems in higher education. The following issues are addressed (1) development, including software development, collaboration with users, and instructor skills; (2) access, including physical environment limitations; (3) training for students and faculty; (4) student resistance; (5) teaching…