Descriptor
| Computer Software Selection | 1 |
| Electronic Libraries | 1 |
| Library Services | 1 |
| Marketing | 1 |
| Models | 1 |
| Online Systems | 1 |
| Reference Services | 1 |
Source
| Public Libraries | 1 |
Author
| Coffman, Steve | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
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Peer reviewedCoffman, Steve – Public Libraries, 2001
Examines the practical details of setting up live online reference services in libraries. Topics include choosing software; differences between licensed and hosted applications; models used to implement virtual reference services; how libraries are using these services in day to day operations; and marketing strategies. (Author/LRW)
Descriptors: Computer Software Selection, Electronic Libraries, Library Services, Marketing
