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Meola, Marc; Stormont, Sam – 2002
This guide discusses the essentials of live virtual reference, preparing for virtual reference, and implementing and incorporating virtual reference. Chapter 1, "Understanding Live Virtual Reference," lays out what virtual reference is and how it compares to other forms of reference. Chapter 2, "Offering Live Virtual Reference," presents ten…
Descriptors: Computer Software Selection, Electronic Libraries, Internet, Library Personnel
Electronic Text Centers: Creating Research Collections on a Limited Budget, the Nebraska Experience.

Giesecke, Joan R.; McNeil, Beth; Minks, Gina L. B. – Journal of Library Administration, 2000
Defines electronic text centers as tools for digital collection development in the humanities and describes experiences at the University of Nebraska-Lincoln in developing an electronic text center. Considers staffing, standards for encoding and describing electronic texts, hardware and software selection, and partnerships with the University of…
Descriptors: Academic Libraries, Computer Selection, Computer Software Selection, Electronic Text

Watson, Mark; Callahan, Daren – Information Technology and Libraries, 1996
Discussion of Internet software and its use in libraries focuses on a software evaluation program at the undergraduate library at Southern Illinois University. Highlights include staff training for information technology, availability and selection of shareware and freeware, and an evaluation form for Internet software. (LRW)
Descriptors: Academic Libraries, Computer Software Evaluation, Computer Software Selection, Evaluation Methods
Ekhaml, Letitia; Ekhaml, Paul A. – School Library Media Activities Monthly, 1993
Describes the advantages and disadvantages of using CD-ROM in the school library media center. Complaints about hardware, software, user problems, staffing, and funding reported by 67 library media specialists responding to a survey are included; and 15 steps for implementing CD-ROM technology are provided. (KRN)
Descriptors: Computer Software Selection, Elementary Secondary Education, Guidelines, Learning Resources Centers
Crowe, Linda; Light, Jane – Library Journal, 1994
Describes how a public library consortium jettisoned the Request for Proposal (RFP) process and used library staff, with some assistance from consultants, to evaluate new automation systems based on software demonstrations and Requests for Quotations (RFQ). The RFQ and RFP processes are compared. A sidebar article describes the financing plan.…
Descriptors: Computer Software Selection, Computer System Design, Costs, Integrated Library Systems
Hoag, Tara J.; Cichanowicz, Edana McCaffrey – Computers in Libraries, 2001
Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…
Descriptors: Computer Software Selection, Electronic Libraries, Electronic Mail, Library Collections

Kibbee, Jo; Ward, David; Ma, Wei – Reference Services Review, 2002
Describes a pilot project at the University of Illinois at Urbana-Champaign reference and undergraduate libraries to test the feasibility of offering real-time online reference service via their Web site. Discusses software selection, policies and procedures, promotion and marketing, user interface, training and staffing, data collection, and…
Descriptors: Academic Libraries, Computer Interfaces, Computer Software Selection, Data Collection

Quinn, Brian – Public & Access Services Quarterly, 1995
Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface,…
Descriptors: Communication (Thought Transfer), Computer Anxiety, Computer Interfaces, Computer Selection

Beaubien, Denise M.; And Others, Eds. – Library Trends, 1991
This theme issue presents nine articles that describe the availability of various types of computer software for use by patrons in academic, public, school, and special libraries. Topics discussed include selection and evaluation, cataloging and classification, physical access including circulation, copyright and other legal considerations,…
Descriptors: Academic Libraries, Cataloging, Classification, Computer Software
Friend, Linda – Wilson Library Bulletin, 1994
Describes the alternatives used by the Penn State University libraries to respond to the challenge of providing access to the many different kinds of databases. Approaches include development of a generic interface based on the Z39.50 protocol; staff support, including instruction, reliable documentation, and staff involvement; and better user…
Descriptors: Access to Information, Change Strategies, College Libraries, Computer Software Selection
Hopwood, Susan H. – Computers in Libraries, 1999
Describes strategic planning at Marquette University libraries. Highlights include technology-planning efforts for a Web-based online catalog; goals of improving user independence and speed of access to information; staff participation; funding issues, including support of the Parents Association; and software selection. (LRW)
Descriptors: Academic Libraries, Access to Information, Computer Software Selection, Higher Education