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Kensing, Finn | 2 |
Simonsen, Jesper | 2 |
Bodker, Keld | 1 |
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Kensing, Finn; Simonsen, Jesper; Bodker, Keld – Human-Computer Interaction, 1998
Presents a conceptual framework and a coherent method for information-technology design in an organizational context within the participatory-design tradition. The MUST method, developed through projects in Danish and American organizations, is based on thorough participation with users and managers and combines the use of ethnographic techniques…
Descriptors: Computer System Design, Cooperative Programs, Designers, Ethnography

Bowker, Geoffrey C.; Dillon, Andrew; Rosson, Mary Beth; Simonsen, Jesper; Kensing, Finn – Journal of Computer Documentation, 1998
Four articles respond to the Bader and Nyce position that it is unlikely cultural analysis will become a routine tool for information systems developers with these arguments: ethnographic work can aid software development; the problem lies with inappropriate application of social science methods; the problem is technique, not fundamentals; and…
Descriptors: Computer Software Development, Computer System Design, Design Requirements, Designers