With respect to the design of cooperative systems, issues related to the fundamental communication channels, sociotechnical factors, and task characteristics associated with collaborative work situations are reviewed. Research strategies incorporating theory-motivated design, ethnographic methods, and controlled testing methods are discussed as a…

Four articles respond to the Bader and Nyce position that it is unlikely cultural analysis will become a routine tool for information systems developers with these arguments: ethnographic work can aid software development; the problem lies with inappropriate application of social science methods; the problem is technique, not fundamentals; and…