This article describes protocological rhetoric as a conceptual tool for exploring and changing institutions. Protocological rhetoric is an extension of two lines of thought: Porter, Sullivan, Blythe, Grabill, and Miles's institutional critique and Science & Technology Studies's (STS) concept of information infrastructure. As a result,…

In 1999, it was necessary to build an interface for the Shoah Foundation's Visual History Archive (the world's largest digital video archive at the time) that constituted over 120,000 hours of video of over 52,000 video testimonies of Holocaust survivors, rescuers and witnesses. In order to build this educational research interface, an…

As part of the research carried out at the University of California, Santa Barbara's Center for Information Technology and Society (CITS), the Paper Authentication and Integrity Research (PAIR) project was launched. We began by investigating how one recent technology affected student learning outcomes. One aspect of this research was to study the…

Voice over Internet Protocol (VoIP) is everywhere. The technology lets users make and receive phone calls over the Internet, transporting voice traffic alongside data traffic such as instant messages (IMs) and e-mail. While the number of consumer customers using VoIP increases every week, the technology is finding its way into K-12 education as…

This article highlights the California Cultures Project as a case study examining the architecture and framework required to support the deployment of digital objects as virtual collections at the California Digital Library. Chronologically arranged, it describes the Online Archive of California (OAC) Working Group's functional requirements for…