This digest describes and defines the various components of an expert system, e.g., a computerized tool designed to enhance the quality and availability of knowledge required by decision makers. It is noted that expert systems differ from conventional applications software in the following areas: (1) the existence of the expert systems shell, or…

Digital reference services (also known as "AskA" services, as in "Ask-an-Expert") provide subject expertise and information referral over the Internet to their users. This ERIC Digest provides an overview of the growing digital reference movement and its implications on sponsoring organizations, and examines current practices…

The Internet is a worldwide network of computer networks. In the United States, the National Science Foundation Network (NSFNet) serves as the Internet "backbone" (a very high speed network that connects key regions across the country). The NSFNet will likely evolve into the National Research and Education Network (NREN) as defined in…

This ERIC Digest examines some of the trends and issues in academic information systems design and describes the policies of several universities that are taking creative advantage of these systems as educational tools. The current emphasis on microcomputers in campus information networks instead of terminals connected to a mainframe computer is…

Noting that the merging of various types of media with the computer has presented the field of education with a hybrid technology called interactive multimedia (also referred to as hypermedia), this digest begins by defining this technology as "the integration of text, audio, graphics, still image, and moving pictures into a single,…

This digest highlights several psychological dimensions of user-computer interfaces. First, the psychological theory behind interface design and the field of human-computer interaction (HCI) are discussed. Two psychological models, the information processing model of cognition and the mental model--both of which contribute to interface design--are…

Despite the widespread availability of Web-based information resources, it is difficult for some people who rely on assistive technology to access and process these materials. Web designers can play an active role in facilitating access by formatting resources so that they are compatible with these technologies. This can be accomplished by…