Analyzes interfaces supporting spoken, pen-based, and multimodal input for their effectiveness in interacting with interactive map systems. Results identified performance difficulties with speech-only map interactions that declined substantially when people could interact multimodally. Analyses also indicated that map displays can be structured to…

Analyzes requirements for text-based online conferencing through the use of a minimal prototype. Topics discussed include prototyping with a minimal system; text-based communication; the system as a message passer versus the system as a shared data structure; and three exercises that showed how users worked with the prototype. (Contains 61…

Discusses the design of computer applications, focusing on understanding design representations--what makes design representations work, and how, in different contexts. Examines the place of various types of representation (e.g., formal notations, models, prototypes, scenarios, and mock-ups) in design and the role of formalisms and representations…

Presents an information visualization workspace in which users are able to explore data presented in diverse but coordinated formats using related systems called Visage, SAGE, and selective dynamic manipulation (SDM). Discusses four dimensions for analyzing user interfaces that reveal the combination of design approaches needed for visualizations…

Introduces five articles in a special journal issue devoted to research about, design of, and use of multimodal interfaces. Article highlights include: algebra instruction; presentation of data summaries; interaction with complex spatial displays (maps); access to computing for the visually impaired; and design for portable devices for use in…

Introduces a multiagent architecture based on the blackboard system that enables different processes that perform multimodal presentation planning to communicate with each other. Describes a constraint propagation mechanism that transfers plan constraints from one level of the presentation planning process to the next. Discusses the cooperation…

Interacting cognitive subsystems (ICS) is proposed as a unified cognitive theory that can be used as the basis for representations in human-computer interaction, and two approaches based on the theory are described: one entails the description of cognitive task models, and the other entails the production of less complete diagrammatic notations.…

The design of five experiments comparing usability evaluation methods (UEMs) is examined. Each has had an important influence on human-computer interaction (HCI); however, problems with experimental design raised questions as to the efficacy of various UEMs. To obtain desired outcomes of the experimental method addressing HCI issues, close…

Presents a conceptual framework and a coherent method for information-technology design in an organizational context within the participatory-design tradition. The MUST method, developed through projects in Danish and American organizations, is based on thorough participation with users and managers and combines the use of ethnographic techniques…

This study of 40 undergraduates examined whether aiding as cognitive support (i.e., offering computer users knowledge they are missing) can supplement lack of knowledge and capacity under tasks with high mental loading, such as dealing with irregularities in process control. Users of a railway traffic control simulator dealt better and faster with…