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Reducing Stressful Aspects of Information Technology in Public Services.
Peer reviewed Peer reviewed
Quinn, Brian – Public & Access Services Quarterly, 1995
Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface,…
Descriptors: Communication (Thought Transfer), Computer Anxiety, Computer Interfaces, Computer Selection