Technological infrastructure is often taken for granted in our day to day lives until it breaks down, usually because it invisibly supports tasks otherwise. Previous work in HCI has focused on how people react and deal with breaks in infrastructure as well as how to help people to fix or exploit these breaks. However, few have sought to understand…

Digital library is commonly seen as a type of information retrieval system which stores and accesses digital content remotely via computer networks. However, the vision of digital libraries is not limited to technology or management, but user experience. This book is an attempt to share the practical experiences of solutions to the operation of…

Targeted email attacks to enable computer network exploitation have become more prevalent, more insidious, and more widely documented in recent years. Beyond nuisance spam or phishing designed to trick users into revealing personal information, targeted malicious email (TME) facilitates computer network exploitation and the gathering of sensitive…

For Americans to engage in a global information society, it is critical that they have access to high-speed, high-bandwidth Internet, meaning broadband. Network connectivity opens up a wealth of possibilities to K-12 educators. While it has the potential to result in fundamental changes in teaching methods, it can definitely be used to enhance…

This article reports on a project that explores strategies for narrowing the digital divide by providing a practicable e-learning option for the millions living outside the ambit of high performance computing and communication technology. The concept is introduced of a "learning computer," a low bandwidth tool that provides a simplified,…

Describes the Government Information Locator Service (GILS), designed to help the public identify and acquire federal government information as part of the evolving National Information Infrastructure. Highlights include background information; use of GILS through the Internet; and agency-based information services, including the Government…

Presents selection and design considerations to help libraries make informed decisions about hardware configurations of CD-ROM systems. Highlights include CD-ROM configurations, including single drive workstations, daisychains, and jukeboxes; network configurations, including remote access; microcomputer features; CD-ROM drive selection; and…

MyLibrary@NCState (North Carolina State University) is a customizable Web interface to the electronic resources licensed by the library and to the pages that compose the Web sites of the library and the university. The author, part of the MyLibrary@NCState management team, shares the thoughts and ideology behind the design of this personalized…

Usability tests were conducted on different corporate library Web sites, within the same company but based in three different countries, as part of efforts to build a global library portal site for a large high tech company. Results addressed factors influencing the success rates on the Web sites, user perceptions of usability of the sites, and…

Discusses the concept of information democracy, or access to information, in relation to information delivery; computerized community-based information systems, including grass-roots nonprofit organizations and private sector activities; the National Information Infrastructure (NII); empowerment; concepts of social justice; and designing the NII.…

This paper proposes a user-centered framework for intranet design that is based on an understanding of people, their typical problems, information behaviors, and situated contexts. It is argued that by adopting such an approach, intranets can be designed which facilitate organizational information access and use. The first section of the paper…

The pervasive use of communication technology in schools and universities requires increased security to safeguard information confidentiality, integrity, availability, utility, and authenticity. This article, the first of two, examines procedures for implementing security policy, techniques for minimizing vulnerability, and techniques for…

This paper focuses on practical and cost-effective NetWare-specific approaches to information systems and computer security. A series of real world experiences is presented that illustrate fundamental information systems and security concepts. A NetWare network is a client-server network which uses a file server to share files while client…

Reports on the results of a study of a community computing system, Prairienet. Examines characteristics of users and the extent to which Prairienet is serving its purpose as a community resource for networked communication and information access, through the analysis of usage patterns and logs. (Author/AEF)

Discusses some emerging issues for information resources and use in higher education, including challenges in advanced networking; distributed-information technology (IT); authentication, authorization, and access management; distance learning; intellectual property in a networked environment; and campus-business continuity planning. Funding,…