Information technology (IT) professionals face markedly different kinds of challenges in developing countries from the ones in developed countries. Based on the research literature and our fourteen years of fieldwork in Iringa, Tanzania, we have identified eight groups of technical characteristics of IT work that significantly affect the work of…

This document is designed for education, government, and community leaders as they collaborate to provide information access for students by establishing a technology infrastructure within schools. Overviews of issues, appropriate questions to consider, and lists of recommendations seek to put the non-technology literate end-user, who might now be…