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Dickelman, Gary J. – Performance Improvement Quarterly, 1995
Reviews and summarizes "Things That Make Us Smart," a book by Donald Norman that defends human attributes in the age of electronic systems. Topics include human performance; kinds of cognition; kinds of learning; design principles for electronic performance support systems; and examples. (LRW)
Descriptors: Cognitive Style, Computer System Design, Design Requirements, Human Factors Engineering
Clem, Jeffrey D. – Performance Improvement, 2007
Electronic performance support systems (EPSS) can accommodate disparate learner knowledge, experiences, and methods of comprehension. However, learners may have ineffective cognitive strategies for using an EPSS environment. The solution described in this article is applied to a Web-based EPSS that has a simulation core. As the learner works in…
Descriptors: Internet, Performance Technology, Computer Assisted Instruction, Scaffolding (Teaching Technique)

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