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Ahmed, S. M. Zabed; McKnight, Cliff; Oppenheim, Charles – Journal of Librarianship and Information Science, 2006
This paper presents a user-centred design and evaluation methodology for ensuring the usability of IR interfaces. The methodology is based on sequentially performing: a competitive analysis, user task analysis, heuristic evaluation, formative evaluation and a summative comparative evaluation. These techniques are described, and their application…
Descriptors: Computer System Design, Formative Evaluation, Task Analysis, Comparative Analysis