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Cobb, Chris – Perspectives: Policy and Practice in Higher Education, 2012
Most UK universities can trace their current management information systems back to significant investments made in the 1990s, largely fuelled by concerns about the millenium bug and a change from character interfaces to graphical user interfaces following the introduction of the personal computer. It was during this period that institutions also…
Descriptors: Management Information Systems, Foreign Countries, Computer Interfaces, Technology Uses in Education
Small, Adrian; Sice, Petia – Electronic Journal of e-Learning, 2004
This paper explores the role that language can play in the development of technologies or other processes within an organisation. Examples and lessons from the literature of the learning organisation are looked as a key in the development of language. The paper uses a practical example of a customer complaints management system to demonstrate how…
Descriptors: Technology Planning, Programming Languages, Management Information Systems, Grievance Procedures