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Direct linkTan, Kar Way; Shankararaman, Venky – Journal of Information Systems Education, 2014
It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…
Descriptors: Systems Development, Systems Analysis, Performance Technology, Health Education
Peer reviewedKersten, Gregory E. – Information Processing and Management, 1987
Focuses on the role of the computer system in group decision making. Two systems used in solving negotiating problems--NEGO and MEDIATOR--and three procedures that can be utilized to develop group decision support systems are analyzed, based on multicriteria decision analysis and mathematical programming models. (Author/LRW)
Descriptors: Aspiration, Computer System Design, Decision Making, Decision Support Systems
Peer reviewedChow, Wing S. – Information Development, 1992
Describes a microcomputer-based microfilm management system that has been developed in a medium-sized manufacturing firm's library in Hong Kong. The system configuration is explained, a design and selection plan for a microfilm format is discussed, a selection plan for hardware is described, and an indexing system is explained. (nine references)…
Descriptors: Computer System Design, Decision Support Systems, Foreign Countries, Indexing
