Purpose: The aim of this study was to understand the needs of European users for successful development and uptake of a digital land-based knowledge platform. Methodology: The "discover and define" phases of the design thinking double diamond framework were applied to inform the construction of 16 user-personas and journeys. Qualitative…

The problem of human-computer interface design was brought to the foreground with the emergence of the personal computer, the increasing complexity of electronic systems, and the need to accommodate the human operator in these systems. With each new technological generation discovering the interface design problems of its own technologies, initial…

The usability of Identity Management (IdM) systems is highly dependent upon design that simplifies the processes of identification, authentication, and authorization. Recent findings reveal two critical problems that degrade IdM usability: (1) unfeasible techniques for managing various digital identifiers, and (2) ambiguous security interfaces.…

Personalization of user interfaces for browsing content is a key concept to ensure content accessibility. In this direction, we introduce concepts that result in the generation of personalized multimodal user interfaces for browsing XML content. User requirements concerning the browsing of a specific content type can be specified by means of…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

Presents issues raised in designing a software interface as a teaching aid for a preschool user group. Addresses issues such as message variance caused by disappearance of information when media access varied by user, and finding commonalities across a user base. (PA)

This paper discusses a generic query tool that enables an end user to query a metadata store through filters that impose search criteria on attributes. The Metadata Query Tool (MQT) is generic in the sense that it dynamically creates its user interface, based on configuration files that define the metadata scheme and the query functionalities.…

At the center of hypertext is the link, an active connection from part of one document to another document (or part of that document). In the early days of the World Wide Web, it was easy for readers to identify the links on the page: the unvisited links appeared in blue and underlined, the visited links appeared in red or purple and underlined.…

Describes Aran, a knowledge-based system designed to help users deal with problems related to Unix operation. Highlights include adaptation to the individual user; user modeling knowledge; stereotypes; content of the individual user model; instantiation, acquisition, and maintenance of the individual model; dynamic acquisition of objective and…

Discussion of information systems methodologies that can contribute to interface design for public access systems covers: the systems life cycle; advantages of adopting information systems methodologies; soft systems methodologies; task-oriented approaches to user interface design; holistic design, the Star model, and prototyping; the…

This article draws on two projects funded by the Andrew W. Mellon Foundation concerning the ways colleges and universities can support the legitimate sharing of digital learning resources for scholarly use. The 2001-03 Visual Image User Study (VIUS) assessed the scholarly needs of digital image users-faculty, staff, and students. That study led to…

This book provides effective approaches for designers, information architects, and web site managers who are faced with sites that are becoming difficult to use and maintain. The book is divided into 10 sections. Chapter 1: "What Makes a Web Site Work" considers site users needs when designing the architecture; Chapter 2:…

The SAGRES system is an educational environment built on the Web that facilitates the organization of visits to museums, presenting museum information bases in a way adapted to the user's characteristics (capacities and preferences). The system determines the group of links appropriate to the user(s) and shows them in a resultant HTML page. In…

Describes the process undertaken by a design team comprising both elementary school students and researchers to design a Web portal intended for use by children. The approach adopted by the team was based upon several design theories related to usability studies: contextual inquiry, participatory design, and cooperative inquiry. Presents…

The purpose of this study was to organize menu items based on a user-process model and implement a new version of current software for enhancing usability of interfaces. A user-process model was developed, drawn from actual users' understanding of their goals and strategies to solve their information needs by using Dervin's Sense-Making Theory…