In 1988, Sinclair Community College (SCC) began a comprehensive study of the need for a new administrative information system that would improve the college's effectiveness and flexibility in providing educational and administrative services. A planning committee provided college-wide coordination for the development of a request for proposal…

Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface,…

Describes how a university library uses the WorldWideWeb (WWW) to enable users to access resources mounted on a local Z39.50 server and to order prints from articles stored on a CD-ROM jukebox. The software used in the construction of the system, necessary modifications to the software, and software ordering information are covered. (KRN)