The purpose of this comparative, longitudinal case study was to explore the distance operations system implemented in U.S. colleges and universities during the COVID-19 pandemic. Embedded in a larger two-year study of distance education in the U.S. before and after the health crisis, this study combined a grounded theory methodology with a…

Purpose: The aim of this study was to understand the needs of European users for successful development and uptake of a digital land-based knowledge platform. Methodology: The "discover and define" phases of the design thinking double diamond framework were applied to inform the construction of 16 user-personas and journeys. Qualitative…

Massive open online courses (MOOC) have become important in the learning process and have been adopted in higher education, especially during the COVID-19 pandemic. However, few studies investigated MOOC continuance intention (CI) for arts disciplines. Thus, an integrated framework was proposed based on the expectation-confirmation model (ECM) and…

Purpose: The purpose of this paper is to articulate how the user experience (UX) approach was initiated and integrated into the centre's scope of operations with the objective of improving the e-learning layout on the D2L learning management system (LMS). One of the most effective ways to collect user feedback has historically been to evaluate…

The year 2020 will be remembered as the year of COVID-19 and its subsequent lockdowns. The time to return to face-to-face teaching has arrived, but the shadow of the disease still hangs over teachers, students, and society. Disruption in teaching can still occur for students, or even teachers, if they are either diagnosed as COVID-19 positive or…

The Enterprise Learner Record Repository (ELRR) Prototype report details the project design and development activities associated with building the prototype ELRR capability. The ELRR capability is designed to be a a repository composed of local learner profiles that contain data from a diverse set of records, and can be used to follow a service…

In the evolving landscape of global education, the significance of inclusivity and equity has never been more important. Emphasizing the United Nation Sustainable Development Goal 4, this paper explores the innovative application of blockchain-powered Zero-Knowledge Proofs (ZKPs) technology in education, with a particular focus on disability…

For decades, the Free Application for Federal Student Aid (FAFSA) forms were processed electronically by the legacy Central Processing System. In 2021 the Office of Federal Student Aid (FSA) initiated a system development effort and in December 2023 deployed a new system to process forms for the 2024-2025 school year. However, student aid…

This report showcases a new type of online homework system that provides students with a free-form interface and dynamic feedback. The ORCCA Tutor (Open-Response Chemistry Cognitive Assistance Tutor) is a production rules-based online tutoring system utilizing the Cognitive Tutoring Authoring Tools (CTAT) developed by Carnegie Mellon University.…

The COVID-19 pandemic forced schools across the nation to increase their reliance on IT to deliver educational instruction to students. This amplified the vulnerability of K-12 schools to potentially serious cyberattacks. The US Government Accountability Office (GAO) was asked to review cybersecurity in K-12 schools. The objectives of this report…

This research study explores the challenges and barriers in school digital transformation based on the perspectives and experiences of school leaders within the Republic of Cyprus. This study employs a qualitative research approach, using interviews to collect insights from 11 purposively selected primary and secondary school leaders. The…

Learning analytics (LA) dashboards are becoming increasingly available in various learning settings. However, teachers may face challenges in understanding and interpreting the data visualisations presented on those dashboards. In response to this, some LA researchers are incorporating visual cueing techniques, like data storytelling (DS), into LA…

Objectives: Faculty new to teaching operating systems or those looking to refresh their course need to understand the state of the art in operating system education. Toward this goal, we conducted a survey of operating system instructors to understand how they approach teaching the course and what textbook and software platforms they use in their…

We compared discussion posts from a data science ethics MOOC that was hosted on two platforms. We characterized one platform as "open" because learners can respond to discussion prompts while viewing and responding to others. We characterized the other platform as "locked" because learners must respond to a discussion prompt…

This paper presents an educational setting that attempts to enhance students' understanding and facilitate students' linking-inferencing skills. The proposed setting is structured in three stages. The first stage intends to explore students' prior knowledge. The second stage aims to help students tackle their difficulties and misconceptions and…