Describes the power of queuing models as a source of detailed, expected performance measures for online catalogs. An illustration of such a performance analysis is provided, and its value to library administrators is discussed. (9 notes with references) (CLB)

The job of the library cataloger has grown increasingly complex. Catalogers must draw from a vast pool of dynamic information as they handle traditional and new forms of media. Technical Services Workstations (TSWs) provide catalogers the network data, application programs, and standard hardware required to catalog all types of media quickly and…

This instructional guide, one of a series developed by the Technical Education Advancement Modules (TEAM) project, is a 3-hour introduction to computers. The purpose is to develop the following competencies: (1) orientation to data processing; (2) use of data entry devices; (3) use of computer menus; and (4) entry of data with accuracy and…