Enterprise Resource Planning and Customer Relationship Management are becoming important topics at the university level, and are increasingly receiving course-level attention in the curriculum. In fact, the Information Systems Body of Knowledge specifically identifies Enterprise Architecture as an Information Systems-specific knowledge area. The…

For 15 years, the EDUCAUSE Center for Analysis and Research (ECAR) has conducted research on information technology (IT) and higher education's most important end users, undergraduate students. This year's report includes inclusion of the perspectives of students with learning and physical disabilities on how their institutions respond to their…

This paper describes the technology and methodology used in the development and evaluation of an online network to help the instructors to produce and share video presentations in a new and innovative way. The network offers an application and platform for recording and sharing video presentations. The application allows instructors to narrate and…

Face-to-face computer-supported collaborative learning (CSCL) was used extensively to facilitate learning in classrooms. Cloud services not only allow a single user to edit a document, but they also enable multiple users to simultaneously edit a shared document. However, few researchers have compared student acceptance of such services in…

Creation of knowledge workers holds key for success of a country. Unfortunately, many of the countries though having chain of human resources yet are unable to transform human resources to their advantage as they face multiple challenges like poverty, poor economy, poor infrastructure, limited access to education and inadequate technological…

Motivating students to learn Wi-Fi (wireless fidelity) wireless networking to undergraduate students is often difficult because many students find the subject rather technical and abstract when presented in traditional lecture format. This paper focuses on the teaching and learning aspects of Wi-Fi networking using limited hardware resources. It…

The problem examined in the proposed study was the underutilization of the intranet portals (IP) by faculty in institutions of higher education (IHE). Despite the time and investment allocated to the IP, the technology remains underutilized to improve productivity, efficiency, and justify its investment yet there is lack of understanding of why…

Purpose: The purpose of this research is to look at the state, adoption and use of ICTs by students and academic staff at Mzuzu University. Design/methodology/approach: The research used a survey method whose study population included students, academic and library staff. Data for the study were collected using an interview guide and…

For the past couple of decades, customer relationship management has been quietly establishing itself as the way everybody does business. Migrating to the education community only in the past five years or so, it has acquired a more genteel transcription of its acronym: constituent relationship management. However one decodes the letters, CRM is…

This paper discusses some recent developments in digital media, research technologies and scholarly practices that are known under the umbrella term of "eResearch". Drawing on conceptual ideas of digital materialism, epistemic artefacts and epistemic tools, this paper discusses how the digital inscription of knowledge and knowing could…

Digital library is commonly seen as a type of information retrieval system which stores and accesses digital content remotely via computer networks. However, the vision of digital libraries is not limited to technology or management, but user experience. This book is an attempt to share the practical experiences of solutions to the operation of…

It is proposed to establish an Integrated Distance Education System in India by designing modern technology based information communication network, connecting all its ODL (Open and Distance Learning) institutions to the headquarters of the ODL system in India. The principle roles to be performed by such a system have been discussed; according to…

Academic institutions mediate online literacy practices in meaningful and significant ways. This essay explores the nature of that mediational process, using a visual-spatial method to map out and conceptualize dynamics and structures that have a bearing on the work of composition. A key argument is that composition teachers are intellectually…

This study explores whether university students find that laptop computers and networks increase flexibility and effectiveness of studying. Special attention has been paid to non-traditional students who have extra commitments, such as taking care of children or term-time employment. Questionnaire data was collected from students who had the…

EDUCAUSE Core Data Service Fiscal Year 2007 Summary Report summarizes much of the data collected through the 2007 EDUCAUSE core data survey about campus information technology (IT) environments at 994 colleges and universities in the U.S. and abroad. The report presents aggregates of data through more than 100 tables and accompanying descriptive…