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Direct linkSharma, Daneshwar; Alam, Mumtaz – SAGE Open, 2022
The COVID-19 pandemic has forced governments all around the world to impose lockdowns. As schools were closed and the students could attend schools physically, online education apps were used by the students to continue their education. The purpose of the study was to analyze the students' intentions to use online education apps (OEAs) in the…
Descriptors: COVID-19, Pandemics, Computer Oriented Programs, Online Courses
Agrawal, Shiv Ratan; Mittal, Divya – International Journal of Educational Management, 2019
Purpose: The purpose of this paper is to explore the key role of WhatsApp as WhatsApp-customer relationship management (w-CRM) for strengthening the relationship in the education sector. The paper is exploratory in nature. Design/methodology/approach: A self-administered questionnaire was developed with 20 items for four latent constructs. The…
Descriptors: Computer Oriented Programs, Handheld Devices, Computer Uses in Education, Undergraduate Students
