This study explored academic advisor use and perceptions of values, motives, and institutional support of SMS texting as a communication channel with students. Theoretical concepts in Customer Relationship Management (CRM) and adaptive leadership guided the study as well as existing survey research on Computer-Mediated Communication (CMC) in…

This study describes interaction patterns observed during a pilot project that explored the use of web-conferencing (WC) software in two undergraduate distance education courses offered to advanced high-school students. The pilot program replaced video-conferencing technology with WC software during recitations, so as to increase participation in…

Asynchronous online threaded discussions are widely recognized as a tool to enhance learning in the virtual classroom. While they can serve as a mechanism for reinforcing material and promoting a deeper understanding of course content, discussion boards often lack rich and dynamic dialogue, and instead serve as a field of obligatory discourse,…

This article presents an overview of some issues that were confronted when delivering an online second Linear Algebra course (assuming a previous Introductory Linear Algebra course) to graduate students enrolled in a Secondary Mathematics Education program. The focus is on performance in one particular aspect of the course: "change of basis" and…

Implementation of cutting-edge technology has enabled higher and postsecondary education to create new learning environments by affording greater access to education for more students via virtual classrooms. Although virtual instruction in its asynchronous mode has been reported as to be at least comparable, and sometimes better than conventional…