In spite of the goodwill and best efforts of software engineers and usability professionals, systems continue to be built and released with glaring usability flaws that are costly and difficult to fix after the system has been built. Although user interface (UI) designers, be they usability or design experts, communicate usability requirements to…

This paper examines the effective deployment of conversational agents in virtual worlds from the perspective of researchers/practitioners in cognitive psychology, computing science, learning technologies and engineering. From a cognitive perspective, the major challenge lies in the coordination and management of the various channels of information…

Open Source Software (OSS) has introduced a new dimension in software community. As the development and use of OSS becomes prominent, the question of its integration in education arises. In this paper, the following practices fundamental to projects and processes in software engineering are examined from an OSS perspective: project management;…

Discussed is how globally networked, easy-to-use computers can enhance learning only within an educational environment that encourages students to question "facts" and seek challenges. The strengths and weaknesses of computers used as amplifiers for learning are described. (KR)

Assesses BRUNET, a campuswide network that links more than 100 academic and administrative buildings and 40 dormitories. Notes a key element is hierarchical network management and support. Discusses the deployment, security, and use of four networking spheres in the system. (MVL)

Investigates Project CANS (Computer-Assisted Network Systems), a program to develop computer-assisted instruction, computer-managed instruction and computer-managed classroom activities in Cook County, Illinois. Discusses the operation of the program since 1984. Provides a description of the equipment available to each classroom and building. (MVL)

This book examines human-computer interaction (HCI), with a focus on designing computer technology to be more usable by people. The book provides a multi-disciplinary approach to the subject through a synthesis of computer science, cognitive science, psychology, and sociology, and stresses a principled approach to interactive systems design that…