This document is designed for education, government, and community leaders as they collaborate to provide information access for students by establishing a technology infrastructure within schools. Overviews of issues, appropriate questions to consider, and lists of recommendations seek to put the non-technology literate end-user, who might now be…

This document gives an overview of current needs expressed so far in the project for multimedia management and real-time communication services between groups of learners/workers and examine the kind of support that a standard-based technical solution "off-the-shelf" can help in solving main technical issues and in focusing on…