This document gives an overview of current needs expressed so far in the project for multimedia management and real-time communication services between groups of learners/workers and examine the kind of support that a standard-based technical solution "off-the-shelf" can help in solving main technical issues and in focusing on…

This document is designed for education, government, and community leaders as they collaborate to provide information access for students by establishing a technology infrastructure within schools. Overviews of issues, appropriate questions to consider, and lists of recommendations seek to put the non-technology literate end-user, who might now be…