There are a variety of factors that affect learning and teaching in educational contexts. Among these factors, teachers play an important role in student learning. Teachers not only deliver materials to learners but also guide learners in their learning experiences. While doing this, teachers allow learners to notice the progress they have been…

Library literature and blogs frequently discuss customer service and user experience in physical libraries and Web sites, but little is said about this mentality toward services for distance learners specifically. This paper takes customer service best practices from well-known thinkers of the business world and makes connections to services for…

SMS based learning delivery platforms have been increasingly used in different countries and university learning situations to deliver vocabulary and concept learning content to university students. The present study sums up five mini studies in which a total of 1028 first year university students, majoring in social studies at chartered Israeli…

Cloud computing is a significant alternative in today's educational perspective. The technology gives the students and teachers the opportunity to quickly access various application platforms and resources through the web pages on-demand. Unfortunately, not all educational institutions often have an ability to take full advantages of the newest…

Distance education is contemporary process of the education. It facilitates fast, easy delivery of information with its concrete hardware and software tools. The development of high technology, Internet and web-design delivering become impact of effective using as delivery system to the students. Within the global perspective, even the all work…

Describes distance learning at Indiana University Purdue University Indianapolis (IUPUI). The system uses a hybrid model involving face-to-face, mediated, synchronous, and asynchronous communication at on- and off-campus sites to create flexible and adaptable patterns. Asserts that the hybrid model offers advantages over a single mode, since…

This paper discusses the three types of online learning-- asynchronous collaborative learning, sametime collaborative learning, and self-paced learning--and how these modes are supported by the Lotus LearningSpace product. The following requirements for distributed learning technology are then considered: (1) flexibility, specifically the…

New instructional programs and services involving technology are being established which have significant implications for the way teaching and learning will be conducted in the future. This volume contains 10 papers which examine some of the current trends in instructional technology in higher education and discuss implications for teaching and…

This paper describes plans for a four-day workshop for college and university faculty to provide instructors exposure to the workings of a successful online educational system and to open up for discussion such issues as what type of technological enhancements would facilitate the online teaching of mathematics and science courses, which have…

This paper discusses the use of new technologies for distance learning-- including interactive video, computers, and the Internet-- at Mercy College (New York) and DePaul University (Illinois). The description of a course on discrete mathematics that is taught using the Mercy College Long-distance Instructional Network (MerLIN) focuses on the use…

This report proposes a strategy of putting networked computing devices into the hands of all students at institutions of higher education. It outlines the rationale for such a strategy, the options for financing, the required institutional support structure needed, and various implementation approaches. The report concludes that the resultant…

The Pennsylvania State University, through its World Campus, is exploring several design models which provide multifaceted communication environments for distance education. Currently, students enrolled in World Campus programs interact with courses delivered through WebCT, a course management tool, or through FirstClass. This paper focuses on…

This book answers more than 70 key questions that business managers and trainers ask about using e-learning in their company as a business tool. Chapters 1 and 3-11 are comprised of questions and answers related to these topics: what e-learning is all about; what e-learning costs; applying e-learning to the business; what today's e-learning…

There is a wide array of approaches that produce materials (courseware) for the delivery of university level courses via Distance Learning (DL). DL has increasingly become part of university systems across the United States and is expected to grow to 10% of enrollment at the Rochester Institute of Technology (RIT) by the start of the next…

This conference focused on the many elements of distance education that must be integrated into a smooth-functioning whole that provides a quality learning experience. This proceedings contains 76 papers presented at information sessions, 14 workshop papers, and one addendum. Topics include learning environments; learning strategies; funding;…