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Van Der Meij, Hans; Gellevij, Mark – Technical Communication: Journal of the Society for Technical Communication, 2002
Examines the effects of pictures (screen captures and input devices) on documentation for older novice computer users (aged 26 to 69 years). Argues that screen captures help reduce memory load and support visual scanning for older users. Finds no support for the prediction that the presence of pictures would make some manuals more effective than…
Descriptors: Adult Programs, Adults, Age Differences, Computer Graphics