Evaluation of campus computer services has been limited by the ability of higher education administrators to relate their experience in evaluating other, more traditional services to the technical complexity of computing services. The explosive growth of computer technologies requires development of a common framework for their evaluation. (MSE)

Discusses a computer system that has given users the ability to generate their own reports and analyze data, revolutionizing institutional research at the University of Memphis. (EV)

This paper examines effects of combining long-range planning and computer-based modeling in institutions of higher education, with examples from application at Butler University (Indiana). The model was developed due to a need to obtain a 5-year forecast of revenues and expenditures and consists of eight dynamic submodels--one for each of the five…

New roles for college institutional researchers in the area of data administration and management that have resulted from developments in computer technology are reviewed. These developments include easily accessed databases, user-friendly software, and powerful and inexpensive hardware. The growing demand for data, combined with a general lack of…

Looks at how Pennsylvania State University is examining its evolving research administration infrastructure and investigating electronic research administration. Discusses use of total quality management techniques to view research administration as a single process, determine the best organizational level for various activities, and remove…