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Ramanarayanan, Vikram; Lange, Patrick; Evanini, Keelan; Molloy, Hillary; Tsuprun, Eugene; Qian, Yao; Suendermann-Oeft, David – ETS Research Report Series, 2017
Predicting and analyzing multimodal dialog user experience (UX) metrics, such as overall call experience, caller engagement, and latency, among other metrics, in an ongoing manner is important for evaluating such systems. We investigate automated prediction of multiple such metrics collected from crowdsourced interactions with an open-source,…
Descriptors: Automation, Prediction, Man Machine Systems, Open Source Technology
Valdés Aguirre, Benjamín; Ramírez Uresti, Jorge A.; du Boulay, Benedict – International Journal of Artificial Intelligence in Education, 2016
Sharing user information between systems is an area of interest for every field involving personalization. Recommender Systems are more advanced in this aspect than Intelligent Tutoring Systems (ITSs) and Intelligent Learning Environments (ILEs). A reason for this is that the user models of Intelligent Tutoring Systems and Intelligent Learning…
Descriptors: Intelligent Tutoring Systems, Models, Open Source Technology, Computers