Discusses the features of automated information systems (AIS) in local governments. Examines three perspectives of the use and impact of automated information. These perspectives consider AIS as a rationalizing force, as controlled both by a self-serving technological elite and by its own technological imperatives, and as not qualitatively…

Research assessed whether computer technology had altered aspects of the employee's control of his or her work environment. The general hypothesis was that computing would have enhanced control of work life in relation to other individuals and in relation to the job for employees higher in the organizational hierarchy who perform more…