Presents the main ingredients for successful computer-systems administration. Discusses training and ongoing support, change management for system upgrades, developing a problem-reporting form and keeping the documentation history, managing technical support, and having a disaster-recovery plan. (AEF)

This report explores the use of policy analysis as a tool for setting computer use policy in a school district by discussing the steps in the policy formation and implementation processes and outlining how policy analysis methods can contribute to the creation of effective policy. Factors related to the adoption and implementation of innovations…

Results of a national survey investigating problems with aging college computer systems are reported. On average, 68 percent of systems were identified as aging (five or more years old or not under database management systems). Strategies for upgrading obsolescent systems are discussed, and the role of planning is emphasized. Anecdotal information…

Practical assistance for adult educators is offered in this four-part document, which outlines the present status of adult education, particularly with regard to courses about computers, and discusses an approach for improving the situation. Important considerations in the improvement of adult education are discussed, including the conditions of…

This volume consisting of state of the art reviews, suggestions and guidelines for practitioners, and program descriptions deals with the current and potential applications of computers in the delivery of services for vocational rehabilitation (VR). Discussed first are current applications of computer technology in rehabilitative service delivery.…

This booklet highlights the efforts of five employers that rely on information technology (IT) workers and one "intermediary" organization connecting workplace experiences to classroom learning for secondary education students. The introduction lists the employers' and organizations' names, locations, and featured practices. The next…