Describes significant attributes of expert systems, contrasts them to conventional computer systems, and provides an overview of the R1 expert system used by Digital Equipment Corporation (DEC) to put together operational systems that meet customers' requirements. Document handling, particularly pictures and images in documents, is also briefly…

The most time consuming and expensive step in developing expert systems is knowledge acquisition (KA), and it is important to determine how the limited resources for acquiring knowledge should be allocated across different sources. This paper develops a model that determines how KA resources should be spent and how such a model may be used. (23…