This report addresses the critical importance of measuring and evaluating information systems functioning within computer network environments. The focus is on the significant benefits associated with using automated monitoring as the primary information system measurement mechanism within such computing architectures. The large scale,…

This study evaluates user satisfaction and the cost effectiveness of the use of computer systems in the Braille and Talking Book Program of the Ohio Regional Libraries for the Blind and Physically Handicapped, and makes recommendations for patterns of service and funding. This report provides an executive summary as well as a 3-part presentation…

The Library Association of the City University of New York provides a bibliography of information sources, books, and articles to aid the library in its role as a consumer of materials and equipment. Some subjects covered include furniture, product evaluations, book selection and acquisition, media materials and equipment, periodicals, book costs,…