This study explored the training needs of small colleges and universities to adopt cloud computing securely. The purpose of this qualitative phenomenological study was to determine what training would allow the small colleges and universities to deploy cloud computing solutions securely. The research interviewed 10 IT leaders from small colleges…

Kindergartens through twelfth grade institutions (K-12) are susceptible to unauthorized breaches to the security of their networked systems. These systems house sensitive information for students and staff alike. K-12 organizations face a significant risk for loss of this information that can damage reputation and pose liability. Perpetrators have…

Presents the main ingredients for successful computer-systems administration. Discusses training and ongoing support, change management for system upgrades, developing a problem-reporting form and keeping the documentation history, managing technical support, and having a disaster-recovery plan. (AEF)