The purpose of this thesis is to improve our understanding of sensemaking process as a basis for building better systems to assist sensemaking. Sensemaking is the task of creating an understanding of a problem or task so that further actions may be taken in an informed manner. Sensemaking is a pre-requisite for many other tasks such as decision…

This case study examines the validity of 1 measure of representation and employs multiple measures to examine whether they provide mutually informative or independent pieces of information. These measures include (a) concept maps, which measure how individuals represent their content knowledge of a domain as a whole; (b) problem sorts, which…

Investigates the effectiveness of two different types of interviews: one that embeds a concept map, and one that does not embed a concept map in order to elicit post-instructional understandings. Focuses on students' understandings of chlorofluorocarbons and their role in global atmospheric change. Contains 71 references. (DDR)