This set of three continuing education units is designed to be used as a professional development tool for school nurses. Each unit consists of several sections designed to stand alone. Thus, the total set can be used and taught in a straightforward sequence, or one or more units and sections can be combined into a personalized course. Each…

This learning activity package on confidentiality is one of a series of 12 titles developed for use in health occupations education programs. Materials in the package include objectives, a list of materials needed, a list of definitions, information sheets, and answers to reviews. These topics are covered: confidentiality, when not to discuss…

This participant manual is designed to provide an overview of federal laws and regulations pertaining to the confidentiality of alcohol and drug abuse patient records. The relationship of federal laws to state laws and regulations is also discussed. The materials, useful for persons involved in the fields of substance abuse treatment or…

This learning module is one of a series that teaches the competencies of "Job Search Skills," part of the "Work Skills" package--a set of competency-based instructional materials written for low-level readers that prepares students with specific job search and job keeping skills. ("Work Skills" is part of the "Connections" package, which…

Instructional materials for telephone usage instruction address both personal and job-related telephone use needs. Six units are included on these topics: (1) telephone buttons and sounds, telephone book use, American names, telephone numbers, and taking messages; (2) greetings, information seeking, and carrying on a dialogue; (3) taking a message…

Predicated on the belief that communications students are capable of understanding communications law and the processes that created it, this book examines U.S. Supreme Court opinions on the First Amendment. The book addresses the following topics: 1) the American legal system and freedom of expression (in introductory chapters); 2) defamation; 3)…

The workbook contains lessons and exercises in patient relations and workplace communication in a medical services office, particularly for interactions involving one or more non-native speaker of English. Seven units address these topics: (1) greetings and basic assistance, greeting established patients, and measuring height and weight and taking…