This case is framed around the personal experience of a faculty member whose dispute with supervisors lead to the resignation of a chair, the eventual firing of a dean, and the loss of good will with key community stakeholders. It focuses on the analysis of an internal grievance process that brings the student to two decision points, namely, (a)…

A beloved, respected, and highly accomplished superintendent in a rural, high-risk district, Mr. Carroll, is confronted with dissident board members for the first time in his 7-year tenure. Two newly elected members have strained relationships between current board members and are calling for his resignation based upon what they perceive as low…

Over the past few years, the Scott County School Board has experienced a number of interpersonal and procedural issues during the conduct of its business. In addition to incivility of communication, the board has experienced conflict, challenges to its leadership, and questionable actions on the part of the board chairperson. This case raises a…

An experienced principal transfers schools to rebuild trust in the school culture and community after a recent scandal and declining student achievement scores. A district level supervisor opens a way for Mr. Davie, the incoming principal, to offer middle students advanced classes. The principal believes this is an initiative that will boost…

Following public outcry surrounding George Floyd's murder in 2020, President Blakeley Alexander of Small Midwestern College established the institution's first diversity, equity, and inclusion (DEI) committee. After nearly a year, the two cochairs and eight committee members found themselves split into opposing factions amid the remote work…

A state voter proposition concerning gun regulation motivated a local far-right political group to organize a pro-gun rally on campus. Overriding the safety and security concerns of faculty and students, freedom of speech rights required that the group be allowed to assemble on campus. The case explores interactions among administration, faculty,…

As gentrification changes the racial and socioeconomic composition of many neighborhoods across the United States, the enrollment of local schools in gentrifying communities may also change. While gentrification may provide opportunities for creating more diverse schools, challenges often accompany such changes. In this case, Principal Miller…

In this case, Mary, a cisgender White principal, is struggling in a contentious school climate with a mostly White staff and a racially divided school community. A lunchroom incident highlighted the unaddressed conflict among students, families, and the community that can no longer be ignored. Her unresponsive leadership raises questions about the…

Professor James Wang was chosen by his department colleagues to chair the university department, but he soon realized that leading his colleagues and driving departmental growth were more difficult than teaching and conducting research. Departmental student enrollment had been unsatisfactory in the past few years. Professor Wang met various…

Ms. Barnard is faced with a complex dilemma. The district administrator in charge of lesbian, gay, bisexual, and transgender (LGBT) initiatives and support was presented with a case of a transgender student who wished to attend an overnight field trip and share a room with other students based on her gender identity. Although the district had made…

A textbook activity on symbols was intended as thought provoking but instead elicited a confrontational reaction by one student which left Dr. Jackson and the university searching for a response. When the topic spread through the channels within the university, matters got worse. This disguised case examines the lesson, conflict, and aftermath…

Justine Finley, newly appointed principal of Northside Elementary, had been tasked with increasing her school's grade under the state accountability system and keeping neighborhood families from choosing to enroll in the charter school down the street. The superintendent made these priorities very clear. After spending the first 3 months observing…

The case positions the reader as a faculty member who must advise a student who is struggling in his administrative internship. The case walks the reader through a set of internship experiences that place the intern in an increasingly uncomfortable position with his internship sponsor. These experiences encourage the reader to reflect on the…

This fictional case study examines crisis response in higher education settings. Information about current crisis response procedures, plans, and trends was gathered from informational interviews, current crisis management literature, and multiple college and university websites. The information was synthesized into a fictional case study using…

Principal Vanessa Sanchez assumed leadership of a high-need, high-poverty urban school with a mandate from the district superintendent to change the school culture and to build an instructional team aligned to the principal's theory of change. The central dilemma of the case is how to lead organizational change while managing interpersonal…