Based on a recently completed study of education directors at science museums, this article addresses how design-and-development consultants might use those findings to enhance the way in which they propose and deliver Website services to non-academic organizations with either primary or complementary educational missions. After a very brief…

Presents a model of the elements common to all consultant-contractor relationships, be they consultant-determined, contractor-determined, or balanced. Logical and psychological dimensions of these interactions are highlighted. (RAO)

The author attempts to define a conceptual framework for viewing the process by which an external change agent achieves effective connectedness with his client system.'' (Author/AK)

The Technical Assistance Development System (TADS) has developed through the years a system for technical assistance and has identified some important principles that should be followed in the operation of organizational support systems. (Author/ER)

Discusses the role of educational technology consultants who may be classroom teachers with no formal training in consulting. Consulting models are described, including content-oriented and process-oriented approaches; Schein's process facilitator model is examined; and Kurpius' consulting model is explained and expanded. (LRW)

Argues that consultation skills are necessary for effectiveness within instructional development and examines the dimensions of the ideal consultation relationship. A triad relationship between consultant, client, and benefactors, with the instructional developer possessing effective communication skills, ability to use various interview…

Discussion of changes in classrooms as a result of communication networks focuses on teachers' roles in future educational settings. Topics include teachers as information consultants, as team collaborators, as facilitators, as course developers, and as academic advisors; and the computer and communication skills needed by teachers. (LRW)

Presents the story of one graduate student's experience in an advanced instructional-design class at San Diego State University. The class places students with real clients for a semester of instructional design and technology-consulting work. Author offers students encouragement to learn about the softer side of educational-technology consulting.…

Discusses principles of goal-based scenario (GBS) learning environments based on an examination of situated and unsituated knowledge. Topics addressed include flexibility; learning strategies; transfer of training; motivation; retention; and the use of GBS for professional development courses. (seven references) (LRW)

Explains goal-based scenario (GBS) learning environments. Topics discussed include defining educational requirements; characteristics of a GBS, including hardware and software; an example of a GBS currently in operation to teach client consulting skills, including user reactions; assessing learning; the use of simulation; and the roles of the…

Describes an interactive multimedia Business Practices Course, developed to help reengineer point-of-need training for professional development, in which the learner conducts a business review of a company's current operations and makes recommendations to improve productivity and increase customer satisfaction. (six references) (LRW)

Discussion of goal-based scenario (GBS) learning environments focuses on a training module designed to prepare consultants with new skills in managing clients, designing user-friendly graphical computer interfaces, and working in a client/server computing environment. Transforming the environment from teaching focused to learning focused is…

Describes new educational approaches and classroom management procedures that are changing the professional education program at a business consulting firm. Highlights include a needs assessment study; skills development; specialists; adapting to change; computer-based self-study training programs; curriculum reassessment; and curriculum…