When looking for ways to improve library services, we considered what data sources were readily available to us and how we could harvest and use this data. We investigated three years of chat reference statistics at Central Michigan University, a large research institution, to gain a better understanding of our patrons' chat behavior. We then…

To examine the potential uses of and barriers to text-messaging in secondary schools, three classes (66 students) of high school students used their personal mobile phones to receive out of school, course-related text-messages from teachers. Forty-six students (70%) agreed to receive text-messages. Findings indicate that participants found…

This paper reports a 5-year design experiment on cumulative knowledge building as part of an international project. Through a longitudinal study and analysis of cumulative research data, we sought to answer the question, "what happened and why in knowledge building?" Research data constitute messages which participants have written into a shared…

This study proposes a new method named the IIS-map-based method for analyzing interactions in face-to-face collaborative learning settings. This analysis method is conducted in three steps: firstly, drawing an initial IIS-map according to collaborative tasks; secondly, coding and segmenting information flows into information items of IIS; thirdly,…

On September 22, 2012, NSF announced its decision to fund a three-year project, "Models for Information Assurance Education and Outreach" (MIAEO). In the first year of grant operation, MIAEO has invited 18 high school students, two K-12 teachers, and two CSUB student assistants to conduct research explorations in the fields of…

Discussion forums have been used to support organizational communication and they have become a candidate for study of organizational behaviors. However, online behaviors of NGOs have been insufficiently studied compared to those studies conducted in education and industries. Our empirical study examined how social workers in one NGO used an…

This paper analyses the use of various communication channels in science teachers' professional development project aiming to develop versatile uses for ICT (Information and Communication Technologies) in science teaching. A teacher network was created specifically for this project, and the researchers facilitated three forms of communication…

The objectives of this study are to explore the use of asynchronous discussion groups during medical students' clinical rotation in paediatrics. In particular, the impact of role assignment on the level of knowledge construction through social negotiation is studied. Case-based asynchronous discussion groups were introduced to enhance reflection…

As online professional development courses for teachers have grown, the discussion forum has become a locus of considerable research. This study analyzes the discussion forums in four different sessions of a short (4-week) online course for teachers from six schools in three states. This study also compares four methodologies, all of which have a…

Researchers in this study analyze the websites of 30 Washington state school districts to explore differences and similarities between high- and low-performing districts. The study offers evidence about ways educators use accountability data on district websites to communicate with parents, community members, and business representatives about…