The purpose of this study is to examine the impact of training program characteristics on training effectiveness among organizations receiving training services from external training providers. Two surveys were sent to HRD managers and senior managers per company. The results showed that the operational margin of the programs where private…

Describes a study of 103 faculty at a comprehensive community college to identify the issues needing improvement related to the effective provision of training services to business and industry. Indicates that faculty identified needs for training in instructional methods; relating to learners; and teaching business-related topics, such as team…

Describes environmental workplace assessments as tools in developing customized training, highlighting the group process and individual interview techniques. Suggests that, by assessing the cultural climate of an organization, education providers can gather essential baseline information on an organization and thereby provide a guide for further…

The need for training in basic skills in the workplace in Britain has been produced by demographic changes, new technology, changes introduced in firms, the European Single Market due in 1992, and the required competitive bidding for some contracts. Workbase, a nonprofit organization, offers training and support for training organizations, Local…

A case study of a contract college involving Union College and Union County Technical Institute in New Jersey is presented. The arrangement between these two colleges provides the county with the services and facilities of two community colleges, one specializing in technical and career programs and the other in academic courses. Historical…

In January 1995, the Maryland Association of Deans and Directors of Continuing Education/Community Services undertook a study of all state organizations that had received workforce training under contract arrangements during 1993-94. The study sought to develop a profile of organizations served, determine employer satisfaction with training, and…

Discusses trends in workplace literacy and describes environmental literacy, indicating that it includes such areas as reading, writing, mathematics, learning ability, problem solving, self-esteem, teamwork, and organizational effectiveness. Provides a methodology for conducting environmental literacy audits, selecting proper delivery methods,…

In 1995, Merritt College, in Oakland, California, conducted telephone interviews with 23 hazardous waste generating businesses and 30 environmental professionals in the San Francisco Bay Area to determine interest in receiving training from the college related to waste management and areas of training needed. An analysis of responses revealed the…

This document is intended to assist individuals responsible for managing staff development in adult and community learning (ACL) in the United Kingdom. The guide presents step-by-step advice for designing and implementing an approach based on the belief that staff development should do the following things: (1) relate holistically to the…

In fall 1988, the Delta College (DC) Board of Trustees appointed a committee of 100 citizens from Saginaw, Bay, and Midland counties to study current college operations and develop recommendations for future directions for DC in the areas of programs, facilities, and finance. Three subcommittees were formed to examine each of these areas. The…

The changing skill needs being experienced by small European firms because of increasing internationalization were examined in a survey of owners/managers and employees of 85 small manufacturing businesses in Greece, Spain, Ireland, Italy, the Netherlands, Austria, and the United Kingdom and case studies of an additional 16 businesses that have…

This document is the course book of an accredited 3-day professional development course for qualified basic skills tutors in the United Kingdom who are interested in working in workplace settings. The course materials are organized into 17 sections grouped into 4 units as follows: (1) general concepts of workplace language, literacy, and numeracy…