This guide describes a collaborative approach to high quality and relevant evaluation of a workplace basic skills program that can be carried out as part of normal program operations. It is designed for use by educators, union representatives, managers, supervisors, participating employees, and funders. The guide is organized into five phases. In…

This document presents key findings about the team evaluation process used in seven workplace basic skills programs in 1993 and 1994. An introduction summarizes the methodology used to develop the case studies and key findings about the team evaluation process. These key findings present the strengths and challenges of using evaluation teams,…