Online discussion can be designed to develop the skills and confidence of students as well as providing an opportunity for constructing knowledge. If students decide not to participate or join too late, they put their own development and the quality of the learning community at risk. This article reflects on a first term undergraduate experience…

This case study describes the use of a web-based synchronous chat application, run during computing tutorials. The chat room was moderated by a paid demonstrator, who assisted and encouraged students whenever possible. Most of the discussion was banter, which acted as a lubricant for relevant factual communication. Students were permitted a degree…

The two case studies presented explore the potential offered by in-depth qualitative analysis of students' online discussion to enhance our understanding of how students learn. Both cases are used to illustrate how the monitoring and moderation of online student group communication can open up a "window into learning", providing us with…

Educational design for networked learning is becoming more complex but also more inclusive, with teachers and learners playing more active roles in the design of tasks and of the learning environment. This paper connects emerging research on the use of design patterns and pattern languages with a conception of educational design as a conversation…